Privacy Notice
Dr. Song Acupuncture Clinic
Effective Date: March 1, 2026
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Dr. Song Acupuncture Clinic (“we,” “our,” or “the Clinic”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website (https://drsongacu.us), appointment booking systems, SMS communications, and in-office interactions.
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1. Information We Collect
We collect information you voluntarily provide, including:
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Name
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Phone number
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Email address
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Mailing address
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Appointment details
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Insurance information (if applicable)
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Health information submitted through intake or booking forms
We may also collect limited technical data such as IP address, browser type, and website usage through cookies.
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2. How We Use Your Information
Your information is used to:
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Schedule and manage appointments
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Provide healthcare services
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Send appointment confirmations and reminders
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Process billing and insurance claims
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Respond to inquiries
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Improve our website and patient experience
We do not sell or rent personal information.
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3. SMS Communications
If you provide your mobile phone number, you may receive text messages related to:
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Appointment confirmations
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Appointment reminders
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Scheduling updates
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Limited follow-up care notifications
Message frequency varies. Standard message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
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4. Information Sharing
We may share information only as necessary to operate our clinic, including with:
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Secure scheduling and electronic health record systems
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Insurance providers for claims processing
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Payment processors
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Website hosting providers
All third-party providers are required to maintain confidentiality.
We may disclose information when required by law.
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5. Data Security
We implement appropriate safeguards to protect your information.
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Sensitive data transmitted online is encrypted (HTTPS).
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Access to health information is restricted to authorized personnel.
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Systems are maintained in secure environments.
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6. Cookies
Our website may use cookies to enhance user experience and analyze site traffic. Cookies are not linked to medical records.
You may disable cookies in your browser settings.
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7. Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Request deletion of non-medical data (subject to legal retention requirements)
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Express concerns about data use
Contact us:
Dr. Song Acupuncture Clinic
Phone: 657-233-1221
Email: info@drsongacu.us
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8. California Privacy Notice
In accordance with the California Online Privacy Protection Act (CalOPPA), we:
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Post this Privacy Policy on our website
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Update the effective date when changes are made
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Disclose how we respond to “Do Not Track” signals
At this time, we do not respond to browser “Do Not Track” signals.
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9. Updates to This Policy
We may update this Privacy Policy periodically. The most current version will always be available at: